About Tuffnells

Established for almost a century, Tuffnells Parcels Express is an independently owned British company specialising in next day business to business delivery throughout the UK.

In excess of 700 Tuffnells vehicles operate through over 30 strategically based depots throughout the UK and Ireland. This extensive resource enables Tuffnells to offer a comprehensive range of guaranteed delivery services with the added benefit of electronic proof of delivery being available, via the internet, within seconds after delivery on the vast majority of consignments.

A reliable road based service into Europe and Air Express service to the rest of the world complements the range of domestic delivery services making Tuffnells the complete distribution service provider.

Besides the ‘People Who Care team’, another strong feature of Tuffnells is the ability to cater for all freight types. Capability to handle small document satchels and typical carton freight along with pallets and lengths up to 6 metres makes Tuffnells Parcels Express a convenient and flexible delivery partner, catering for ALL your distribution needs at home and overseas.

Our unique depot trunking network minimises the number of times our customers consignments are handled on their journey to delivery depots. This secure method of trunking reduces the possibility of damage and other incidents that on the odd occasion may happen.

We offer our customers localised, personal customer service. This is a huge benefit to our customers as it results in better knowledge of their account and provides our customers with a named individual they can contact should, on the odd occasion, something go wrong. This is unlike the majority of our competitors who operate Call Centres.