Latest Tuffnells News

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Tuffnells Parcels Express Announce New Premises For Head Office Employees
March 2017

Tuffnells Parcels Express has recently announced their intention to sell their existing office premises, with a move planned to a state of the art facility near Meadowhall, Sheffield.

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Tuffnells Parcels Express has recently announced their intention to sell their existing office premises, with a move planned to a state of the art facility near Meadowhall, Sheffield. Coming off the back of the news that they have made an investment of over £2million in a brand new depot for the Sheffield arm of the Tuffnells service, it seems that Tuffnells Parcels Express is not slowing down their investments.

Chris Ward, MD of Tuffnells Parcels Express said of the news:

"It's always great to give hardworking employees great news, and it's safe to say that the employees at Tuffnells' Head Office - known here as 'DSO' because we feel that every location is equal -  is thrilled with the news of the new premises.

We've spent a lot of time looking at how we can work together to make the space conducive to our culture of innovation whilst keeping the 'family feel' of the business. We're looking at state of the art meeting rooms; break out areas and lots of bright, airy spaces."

Tuffnells Parcels Express are part of Connect Group. With more shipments a year than the population of Australia, a brand new European service and a range of investments across the business, Tuffnells Parcels Express are a growing presence in the B2B market.

Tuffnells Parcels Express "Stronger Than Ever" With £25m Investment Plans
March 2017

Chris Ward, MD of Tuffnells Parcels Express has plans to invest over £25m in the training, health and safety and development of the Tuffnells Parcels Express brand.

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Chris Ward, MD of Tuffnells Parcels Express has plans to invest over £25m in the training, health and safety and development of the Tuffnells Parcels Express brand.

In the wake of news of falling stock prices for businesses like DX Delivery, Tuffnells Parcels Express, owned by the Connect PLC remained steady.  Chris Ward, who took the position of MD in 2015 has been keen to push investments in the business.

"Whilst other carriers are in a state of flux, with mergers, falling stock prices and acquisitions making the sector seem volatile, at Tuffnells Parcels Express, there is no uncertainty around our stability.  We were bought by the £bn turnover Connect Group in 2014, and ever since we have grown in strength, with rising stock prices, increased customer satisfaction levels and huge investments, such as the £25m we put into our fleet, and the £2m in training, safety and development.

Our service is stronger than ever and we continue to improve everything we do to give our customers the very best experience possible. We’ve just launched a brand new ‘MyTuffnells’ customer area. MyTuffnells is available to all registered customers and allows customers to quickly and easily monitor their own deliveries.  Our enhancements now recognise every returning customer, giving an ‘at a glance’ summary of today’s consignments, the ability to reveal the acceptance signature for every order as well as news, advice, and a quick way to get IT support.

I believe this is yet another step towards making a real customer-centric organisation.
Importantly –we’re making real investments in our people. A brand new £3.3 million Sheffield depot is already being built, and we’re working hard to reward the colleagues who stay with Tuffnells and make a real difference.  The future looks incredibly bright."

Tuffnells Parcels Express continuing to invest with new £3.3m Sheffield depot
March 2017

There's no brakes on Tuffnells Parcels Express as news was recently released of the new depot being commissioned at Sheffield Business Park.

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There's no brakes on Tuffnells Parcels Express as news was recently released of the new depot being commissioned at Sheffield Business Park. JF Finnegan, a Sheffield-based contractor, has been appointed by Tuffnells Parcels Express Limited to build the new facility at Zone 6 of business park, with completion scheduled in August 2017.
 
Chris Ward, managing director of Tuffnells, added: "As well as a new modern look, the increased space for vehicles means we can not only improve customer service levels, but will also open up new local job opportunities. We believe this will be a brilliant facility."
 
Sheffield Business Park is one of Yorkshire’s largest business parks with more than 200 acres of which about 600,000 sq ft is already built and home to occupiers such as Fujitsu Siemens, HSBC, South Yorkshire Police and Stanley UK with in excess of 900,000 sq ft of future development proposed.

Keeping track of improvements; MyTuffnells extranet upgrade announced
February 2017

Tuffnells Parcels Express is pleased to announce the launch of a fully-featured update to their customer parcel tracking service ‘MyTuffnells’.

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Tuffnells Parcels Express is pleased to announce the launch of a fully-featured update to their customer parcel tracking service ‘MyTuffnells’.

The new area dedicated to existing customers has been enhanced with new ‘at a glance’ delivery information alongside proof of delivery, a daily fuel index and helpful articles.

Chris Ward, MD of Tuffnells Parcels Express said of the enhanced MyTuffnells area;
“Tuffnells Parcels Express is proud to offer local support at each depot and we pride ourselves on ensuring businesses deliver on their promises. The changes to the Tuffnells Parcels Express website and MyTuffnells makes getting in touch, opening a business account or tracking each delivery so much simpler than ever before. This is the latest change we have made in our customer focused strategy, and we believe it will be of great benefit.”

Tuffnells now offer Express European Delivery Service
November 2016

Tuffnells Parcels Express are delighted to announce they are now the sole UK partner of NetExpress Europe - the longest established delivery network in Europe.

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Tuffnells Parcels Express are delighted to announce they are now the sole UK partner of NetExpress Europe - the longest established delivery network in Europe. This strategic partnership, which launched on Nov 2nd 2016, means Tuffnells can now uniquely offer a significantly expanded and improved product portfolio through the NetExpress Europe system.

This makes Tuffnells a truly comprehensive one-stop shop - with an extensive array of both domestic and international delivery options available to existing and new customers who trade on the Continent. It also vastly increases Tuffnells international delivery capabilities with membership of this network giving them a much stronger and more robust European presence.

Practical day-to-day customer benefits include increased visibility through integrated Track and Trace IT systems - so deliveries made by any partner company can be viewed at any point door to door, not just when the delivery is signed for. <<There is also a neat cultural synergy, with each partner priding themselves on doing more than simply delivering parcels; also focussing on challenging shapes, like bicycles, and lengths up to 3m.>>

As Chris Tresadern, Tuffnells Sales and Commercial Director noted; everyone that likes what we do locally will like this expansion of our service too. They'll get the same level of Tuffnells service they've come to expect - and they'll still be dealing with the same driver and using the same despatch IT etc. But now they have so many more delivery options to help them maximise their business opportunities in Europe. And for new customers, this is just the perfect time to get on-board and start using a delivery company who can honestly claim to be a real one-stop shop.

NetExpress Europe successfully unites many of the leading independent delivery companies of their individual domestic markets. Together, partner revenues total 2.1 billion. And the network produces an impressive array of statistics year-on-year; covering 24 EU and EFTA countries, with a fleet of over 23,500 vehicles making over 793,000 shipments via 820 depots and 14 strategically placed hubs.