“She’s a top star! We don’t open until 10.00 am so when your driver has an early delivery for us she always rings me on my mobile to advise she’s enroute and asks if I can be at the shop to take delivery of my goods. I’m so pleased with her attitude and the service she provides."

"My over large packages were brought today. As I’m disabled I asked the driver to take them through to the back, a very difficult job and much more than I expected. I cannot say how very grateful I am to the young man who did this with kindness, he was helpful and considerate. Please thank him from the bottom of my heart."

"He helped me to track down a delivery I was expecting from a furniture company when I unfortunately didn’t have a consignment number. He offered a number of options for me to be able to get the delivery and generally provided the most fantastic customer service I have ever had from a home delivery / courier / parcels company. He’s an excellent ambassador for your company."

"I wanted to pass on my thanks to one of your drivers who went above and beyond. I had a parcel delivered and your driver kindly telephoned as my instruction to leave the delivery with the neighbour, which was unable to be fulfilled. I agreed that the parcel should be left in the back garden as I would be home shortly. When I returned home your driver had kindly hidden the parcel under the garden bench and covered this with the bench tarpaulin. He did not have to do this and it was greatly appreciated as it kept the item nice and dry. Then today I received a call from him to confirm he had hidden it and to make sure I had found this ok. Your driver impressed me so much with his kindness I felt I really needed to pass on my thanks to the company."

"I realise you guys must be really busy with Christmas and all of the weather delays but to take the trouble to ensure that our son’s Xmas present got delivered to us today, by dropping it off personally, is a really kind gesture and I really appreciate it. Many thanks to everyone involved for making this happen. Have a great Xmas and a Happy New Year."