What is MyTuffnells?

Tuffnells

MyTuffnells is a free to use system for all customers of Tuffnells Parcels Express. 

MyTuffnells is the ideal way for you to track your consignments online and is open to all customers of Tuffnells. Designed to track the 1000's of consignments throughout our delivery network, MyTuffnells will let you know where your customer's items are in seconds. You’ll be set up with an account as soon as you come on board as a Tuffnells Parcels Express customer.

Developed for desktop use, MyTuffnells is the handy way to stay in control throughout the delivery process and we’ve packed the site full of useful tools.

The benefits of MyTuffnells

  • We’ll let you know if there are any orders that aren’t processed
  • See precisely where the order is in our network – whether it’s being collected, loaded or on the road
  • See the volume of deliveries that have successfully been delivered updated in real time
  • Log on anytime day or night for a snapshot view
  • of your consignments
  • View proof of deliveries – available to download and print or sent by email
  • MyTuffnells is the ideal way for you to track your consignments online. Designed to track throughout our delivery network, MyTuffnells will let you know where your items are in seconds. You’ll be set up with an account as soon as you come on board as a Tuffnells Parcels Express customer.
  • Developed for mobile and desktop use, MyTuffnells is the handy way to stay in control throughout the delivery process and we’ve packed the site full of useful tools.
  • Instantly search for consignments using account details or a customer’s URN
  • Log a technical issue or get in touch with our team
  • Get to know the team at your local depot and click to call from mobile
  • See historic order details and Fuel Index prices

Simple sign on 

As soon as you’re set up – you can log in by entering the URL www.mytuffnells.co.uk into the browser of your choice. We’re working hard to make this mobile friendly – with cherry-picked data that’s at your fingertips.

Real-time delivery information

MyTuffnells offers real-time delivery information which shows consignments passing through the Tuffnells network and each stage of every single delivery.  You can opt to look at today’s deliveries – or delve into any period in the last month. 

See signature information 

As well as full movement information, we also offer POD – or proof of delivery information, including signatures for consignments. See precisely when an item was signed for, and download this image as a PDF, ready to be emailed or printed as required.

Easy account management 

Customer recognition and date and time stamp of the previous log-on so you can keep a track of system usage. To keep a track on costs, you can also see the current and historical fuel index which is updated on a daily basis. At any point you can use the user setting to update your information or change a password, keeping security top of mind. 

Coming soon 

We are working on a range of enhancements to MyTuffnells including the ability to order stationery, to give feedback and speed improvements, as well as our mobile changes, so you can have all the business information you need at just the click of a button.