This World Wide Web site (the “Site“) is operated by Tuffnells Parcels Express Ltd (“we” or “our” or “us”), details of which are set out below.  The following sets out the conditions of use of the Site.  Please read these terms carefully as they will apply to your use of the Site. We recommend that you print a copy of the terms for future reference. 

By using the Site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our Site.

Liability for accuracy and damage to your computer

The information contained in the Site is not comprehensive and, despite our efforts, it may not be accurate, up to date or applicable to the circumstances of any particular case. In addition, the integrity of the Site cannot be guaranteed to be secure, free from viruses or defects or error free as information could be intercepted, corrupted, lost or destroyed.  Accordingly, we cannot accept any liability (and it is expressly excluded to the maximum extent permitted by law) for any inaccuracies or omissions or for any damage that may be sustained as a result of malicious content, malware or software viruses/defects contained in or on the Site.  Any decisions or use you make based on information contained in the Site are your sole responsibility. We cannot accept liability for any direct, indirect, special, consequential or other losses or damages of whatsoever kind arising out of access to, or the use of the Site or any information contained in it.

We reserve the right to change data, references, specifications or any other information contained in or on the Site at any time, without notice to you.

The Site is aimed at those who access it from the United Kingdom mainland. Those who access the Site from other locations are responsible for compliance with local laws if and to the extent that local laws are applicable.

Trademarks and copyright

All brand names, service names, product names, titles and copyrights used in the Site are trademarks or copyrights of their respective holders. No permission is given by us for their use, distribution, modification or reproduction by any other person, and such use may constitute an infringement of the holders' rights.

Data protection and privacy

For further information on how we may store, process and use your data please refer to our Privacy Notice (Click Here).

Exclusions of liability

Any disclaimers and exclusions of liability in these conditions of use shall not apply to any damages arising from death or personal injury caused by the negligence on our part or on the part of any of our employees or agents or for fraud. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Use of any hyperlink

We are not responsible for the content of any other website, including any website through which you may have gained access to the Site or to which you may gain access from the Site. We do not accept any liability in connection with any such sites or links.

Other legal notices

There may be legal notices on other areas of the Site which relate to your use of this Site, all of which will, together with these conditions of use govern your use of this Site.

Changes to legal notices

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Law and jurisdiction

Your use of the Site and downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of the Site.

In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.

We are part of Connect Group, which comprises (inter alia) the following companies or trading entities:

  • Connect Group PLC – registered in England with company number 5195191
  • Smiths News Trading Limited  – registered in England with company number 237811
  • InStore – a trading division of Smiths News Trading Limited
  • Pass My Parcel – a trading division of Smiths News Trading Limited
  • Jacks Beans Coffee Company – a trading division of Smiths News Trading Limited
  • Martin-Lavell Limited – registered in England with company number 2654521
  • Dawson Media Direct Limited – registered in England with company number 6882366
  • Tuffnells Parcels Express Limited – registered in England with company number 00319964.

Registered Offices – Rowan House, Cherry Orchard North, Kembrey Park, Swindon, Wiltshire SN2 8UH.

Group VAT Registration Number – GB 882 348 007.

© 25 May 2018