Service updates

Customer action required: later this year, the Microsoft technology used by Ezeelink Web to print labels will become obsolete and a software upgrade is required. Click here for full installation information.

If you are the receiver of a delivery and you have questions, please contact the sender of your goods directly. Remember to have your 16-digit URN available. Tuffnells' customers can view the status of deliveries and obtain daily reports using

5 reasons to choose Tuffnells

  1. Number 1 in irregular freight
    Trusted by over 4,000 businesses, we’re the UK’s leading experts in handling large, heavy and bulky items.
  2. Services that suit you
    We offer a wide range of services for items of irregular size and weight that others simply cannot match.
  3. It’s simple
    myTuffnells is the smart way to manage your account online. With a simple sign up process and comprehensive user guide, myTuffnells gives you up-to-date information 24/7.
  4. A local service, nationwide
    Our Customer Experience centres are ready to track parcels quickly and efficiently, with local teams on hand providing up-to-the-minute routing information.
  5. 167 countries
    By air, sea or road, from America to Zambia, we can handle the logistics to over 160 destinations.

Track & Trace

To track your business parcel deliveries, use the details from your dispatch email and unique reference number.

Delivery Services

Wherever you are, check out our services and find the ones that suit you.


Contact us

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My Tuffnells

The new my.Tuffnells portal is available

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