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One courier for everything your online shop sells

Small boxes, awkward shapes and the odd 40kg order: send them all with one account. Price every order instantly, book it in a couple of minutes and send your customer a tracking number the moment you pay.

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Taped parcels handed to a Tuffnells driver across a packing bench
Online shopsOne account for small boxes and bulky orders, priced instantly.

Sound familiar?

  • Big orders break the courier rules

    Your usual parcel firm is fine until someone orders the bulky item, and then it is refused or surcharged.

  • No time to phone for quotes

    You are packing, posting and answering customers. Waiting on a call-back for a price slows every order down.

  • Peaks you can't predict

    Some weeks you send three orders and some weeks thirty. Fixed contracts and minimum volumes don't fit.

How Tuffnells helps

  1. Instant, itemised prices

    Enter sizes and postcodes and see every service priced at once. No call-back, no surprise lines afterwards.

  2. No minimums

    Send one parcel or hundreds. Your business account has no monthly fee and no caps.

  3. Collection that fits packing time

    Book before 12 noon on a weekday for a collection between 1pm and 6pm, or choose your area day, the next working day or any weekday in the next 30 days.

  4. Tracking from the moment you pay

    Every booking gets a tracking number straight away to pass on to your customer.

What you typically send

Every item is priced on its own size or weight, whichever is greater, and shown line by line before you pay.

  • Boxed office chair

    70 × 70 × 60cm, 15kg

  • Garden planter set

    80 × 60 × 50cm, 28kg

  • Flat-pack bookcase

    200 × 40 × 10cm, 22kg

  • Small orders and samples

    35 × 25 × 15cm, 2kg

The services that fit best

Get a price

  • Next working day

    By 6pm the working day after collection, the everyday choice for online orders.

  • Economy

    Two to three working days at the lowest price, for customers happy to wait.

  • Regular collections

    Set them up on your business account and we collect on the days you send orders out.

More on bike courier.

A Tuffnells driver loading a parcel into a green van outside a small online shop's unit

Online shops

Small boxes to bulky orders

How we help online shops

Price the bulky order as fast as the small one

Your usual courier is fine until someone orders the big item, then it's refused or surcharged. With Tuffnells you price any order in seconds, book it online and get a tracking number to send your customer when you pay. No minimums and no monthly fee.

The problem

Bulky orders refused or surcharged by the everyday courier

With Tuffnells

Every order, small or bulky, priced and booked the same way

  • £0 monthly fee
  • No minimum orders
  • Instant price online

Worked example

Garden planter set, 80 x 60 x 50cm, 28kg. By size it works out at 48kg, more than its real weight, so it's priced on size: 48kg.

Worked example using our size or weight rule. Get the live price for your item.

Get a price

Common questions

More answers in the help centre.

Ready to ship with Tuffnells?

Priced line by line, collected from your door. Apply for an account for contracted rates.

Apply for an accountGet a price

Other businesses we deliver for

All industries