How to send a bike by courier
Box the bike, measure and weigh the box, then book and we collect it from your door. This guide covers how to box a bike, how to measure it and what drives the cost of bike delivery.
How to box a bike
- Use a bike box in good condition. A boxed bike is usually 150 to 175cm long.
- Take the pedals off and turn the handlebars in line with the frame.
- Pad the frame tubes, the fork and the rear mech, and fill the gaps so nothing moves.
- Tape every seam of the box, top and bottom.
- Sending an e-bike? Take the battery out first. E-bike batteries count as dangerous goods, so we can't carry them.
Measure and weigh the box
Measure the box, not the bike: the length, width and height in cm at the widest point. Weigh it once it's packed. A bike box sits well inside our limits of 6.5m and 150kg per item.
What drives the cost of bike delivery
Bike boxes are big and light, so they're usually priced on size rather than weight. The size of the box is the biggest thing you control.
| Item | Size (cm) | Actual | Volumetric | Priced at |
|---|---|---|---|---|
| Bike box, standard | 160 x 80 x 25 | 18kg | 64kg | 64kg |
| Bike box, slimmer | 150 x 75 x 22 | 18kg | 49.5kg | 50kg |
| Wheelset box | 75 x 75 x 20 | 5kg | 22.5kg | 23kg |
- The box: a slimmer box is priced at a lower weight.
- The journey: some areas, such as the Highlands, the islands and Northern Ireland, add a regional surcharge.
- The service: Economy is our lowest price, for when a day or two doesn't matter.
- Cover: every consignment includes standard cover. For a valuable bike, declare its value and enhanced cover shows as its own line.
Fuel is included, and you see the full price before you book.
Booking and collection
Enter the collection and delivery postcodes and each item's size and weight on the booking page. You see the price for each service straight away, itemised, with fuel included. Print the label, fix it to the largest side of the box and have it ready at your door. A driver collects it by van from your door.
Sending a bike back after a repair? Book a return from your account and we collect it from your customer. More on bike delivery for shops and workshops.
Common questions
It depends on the size of the box and the journey. Most bike boxes are priced on size, so a slimmer box costs less. Enter your postcodes and the box size on the booking page to see the price before you book.
No. Box it so it survives normal handling, with the bars turned, pedals off and the frame padded. Measure and weigh the box, not the bike.
Yes, without its battery. E-bike batteries count as dangerous goods, so we can't carry them.
Yes. Frames, forks and wheels go the same way: boxed, measured and weighed, each on its own line in your price. They can travel together in one consignment.