How to send a large parcel.

1. Measure each item. Measure the length, width and height in cm at the widest point, including the packaging and any handles. For an odd shape, measure the smallest box it would fit in. Each item can be up to 6.5m long, with the other two sides up to 3m.
2. Weigh it once it's packed. Each item can weigh up to 150kg. The weight you book should be the weight we collect.
3. Pack it to travel. Use a strong box, fill the gaps so nothing moves and tape every seam. Wrap long items and tape a bundle together at intervals so it travels as one item, with both ends protected.
4. Get a price and book. Enter the collection and delivery postcodes and each item's size and weight on the booking page. You see the price for each service straight away, itemised, with fuel included. Choose a service and when we collect, pay and print the labels.
5. Label it and have it ready. Fix one label to the largest flat side of each item, with long items labelled at both ends. Your driver collects from your door and scans each item.
6. Track it to delivery. Follow every scan with your tracking number on the Track page. If nobody is in, your recipient gets a text and email with a link to choose a new delivery day.

Every item is priced on its size or weight, whichever is greater. Its volumetric weight is length x width x height in cm, divided by 5000. A boxed table top 250 x 120 x 8cm weighing 58kg works out at 48kg by size, so it's priced at its actual 58kg. A carton of cushions 120 x 60 x 60cm weighing 12kg works out at 86.4kg by size, so it's priced at 87kg.

Fuel is included, so there is no separate fuel surcharge, and you see the full price before you book. Our guide to the cheapest way to send a large or long parcel shows how packing changes the price.

• Next working day delivers by 6pm on the working day after collection.
• Economy is our lowest price, for when a day or two doesn't matter.
• Deliveries to or from remote zones take longer, and the booking page shows your delivery date before you pay.
• Delivery is to the door. For anything one person can't lift safely, add two-person delivery and two crew carry it into the room your recipient chooses.

See large parcel delivery for what fits, and how to pack and label a parcel for packing in more detail.