A courier collection service that comes to your door
Our courier collection service picks up from your door on the day you choose. Some collection options cost more, one costs less, and your price shows which before you pay.
Collection and delivery in one booking
Enter the postcodes and your items, choose a service, then choose when we collect. Print the label, fix it to the largest side and have the goods ready at your door.
Collections run Monday to Friday. Delivery is counted from the collection day: by 6pm on the next working day with Next working day, or 2 to 3 working days after collection with Economy.
Your collection options
Choose one when you book. Any premium or saving shows as its own line in your price before you pay.
Later today
Costs moreBook before 12 noon on a weekday and we collect between 1pm and 6pm the same day, in mainland Great Britain outside the remote zones.
Your area day
Costs lessThe day we already collect in your postcode district. Choose it for your collection and you pay less.
Next working day
Standard priceCollected from your door on the next working day.
Pick a day
Standard priceAny weekday in the next 30 days, between 9am and 5pm.
Regular collections
Set them up on your business account and we collect on the days you send.
Returns
Book a return from your account. We collect from your customer and deliver it back to you.
Costs more costs moreStandard price standard priceCosts less costs lessThe exact amount is shown in your price before you book.
Large parcel collection for businesses
Collection from your door suits workshops, shops and warehouses that don't want to drive heavy goods anywhere.
What we can collect
- Weight per item
- Up to 150kg
- Length per item
- Up to 6.5m
- Other two sides
- Up to 3m each
- Per consignment
- 1,000kg and 15 cubic metres
Several items can travel as one consignment, each priced on its own line. Measure the longest side and weigh each item before you book.
How collection is priced
Every item is priced on its size or weight, whichever is greater. We work out its volumetric weight (length x width x height in cm, divided by 5000) and compare it with the actual weight. How volumetric weight works.
Fuel is included, so there is no separate fuel surcharge. You see the full price, line by line, before you book. Prices exclude VAT, which is added at payment.
If an item turns out bigger or heavier than declared, the consignment is re-priced at the actual size and weight.
- Next working day or pick a day collection
- Standard price
- Your area day collection
- Costs less
- Later today collection
- Costs more
- Two-person delivery
- Costs more
- Regional surcharge, per end
- Rate card
- Standard cover
- Included in the price
Every amount is shown as its own line in your price before you book.
Parcel collection questions
Yes, on weekdays in mainland Great Britain. Book before 12 noon and we collect between 1pm and 6pm the same day. It costs more than a standard collection, and the extra is shown in your price before you book. Later today collection isn't available in remote zones: the Highlands, Scottish islands, Northern Ireland, Isle of Man, Isles of Scilly and Isle of Wight.
Your area day is the day we already collect in your postcode district. Choose it for your collection and you pay less, with the saving shown in your price before you book.
Any weekday in the next 30 days, between 9am and 5pm. The next working day is the standard option.
Yes. Set up regular collections on your business account and we collect on the days you send.
Yes. Book the return from your account with your customer's address as the collection address. We collect from them and deliver it back to you.
Yes. We collect single items up to 150kg and 6.5m long, priced on size or weight, whichever is greater, with fuel included.
More answers in the help centre.
Other services
All services- Large itemsBig boxes, cartons and long, heavy or bulky goods up to 150kg, priced on size or weight.
- Next day courierCollected from your door, delivered by 6pm on the next working day.
- Business courierOne account for your team, weekly invoicing once verified, rate cards and CSV batch.
- Two-person deliveryTwo crew carry heavy and bulky goods into the room your recipient chooses.
- Northern Ireland, Highlands and islandsSurcharge zones, postcodes and extra days for remote areas, set out in full.
- Long parcel deliveryTubes, pipes, timber and rolls up to 6.5m long, priced on size or weight.
- Heavy parcel deliveryMachinery parts, engines and gym kit up to 150kg per item.
- Bike courierBoxed bikes, frames and wheels, collected from your shop and tracked to your customer.
- Oversized and awkward itemsDoors, panels, display stands, signs and crated one-offs that won't box neatly.
Tuffnells accounts are earned, not opened
Get an instant price now, or apply for an account for contracted rates.